Career

KEY RESPONSIBILITIES — TESTING & COMMISSIONING

• Plan, execute, and witness testing and commissioning of elevator systems in line with approved method statements, ITPs, manufacturer procedures, and project specifications.
• Carry out and record no-load, contract-load, and overload tests; safety-gear, buffer, overspeed-governor, door, levelling, and emergency-power tests.
• Verify shaft, pit, overhead, machine-room / MRL, and landing interfaces against approved shop drawings and manufacturer requirements before testing starts.
• Coordinate T&C activities with the elevator OEM / installer, main contractor, MEP, structural, façade, fit-out, and BMS / fire-alarm teams.
• Prepare and maintain T&C documentation: inspection requests, test sheets, checklists, calibration records, punch lists, as-built mark-ups, O&M manuals, and spare-parts lists.
• Support consultant, client, third-party, Civil Defence, and municipality inspections; close comments and obtain approvals for handover.
• Confirm interfaces with fire-alarm, emergency lighting, generator / ATS, BMS, access control, and CCTV operate correctly under normal and emergency conditions.
• Track commissioning status by lift and by building; report progress, blockers, and readiness for PAC / FAC.

KEY RESPONSIBILITIES — QUALITY CONTROL & SNAGGING

• Act as the quality-control focal point for elevators: inspect installation quality during and after erection, not only at final test.
• Raise, log, and close snags covering shaft alignment, guide-rail plumbing, car and landing finishes, door operation, ride quality, noise and vibration, lighting, signage, and architectural interfaces.
• Issue structured snag / punch lists with location, photo, priority, responsible party, and target close-out date; chase until verified closed.
• Reject incomplete or non-conforming work and stop testing where safety or specification compliance is at risk.
• Inspect car interiors, landing doors, frames, architraves, sills, indicators, and lobby finishes against approved samples and IFC drawings.
• Verify corrective works on site and re-test affected functions before removing items from the snag register.
• Maintain a live snag tracker and present status in weekly coordination and quality meetings.
• Support defects-liability inspections and close outstanding elevator snags after handover.

Key Responsibilities

• Accounts Receivable (AR)
• Prepare and issue customer invoices accurately and on time.
• Monitor customer accounts and proactively follow up on outstanding payments.
• Maintain and review the Accounts Receivable Aging Report.
• Reconcile customer accounts and resolve billing or payment discrepancies.
• Record and allocate customer payments accurately.
• Coordinate with the Sales, Service, Installation, and Operations teams to resolve invoicing and collection issues.
• Prepare weekly and monthly collection reports for management.
• Support cash flow management through timely collections and regular follow-up.
• Monitor customer credit limits and payment behavior.

Accounts Payable (AP)

• Review, verify, and process supplier invoices.
• Prepare supplier payment schedules while ensuring payments are made within agreed credit terms.
• Process local and international supplier payments.
• Maintain accurate vendor records and supplier reconciliations.
• Resolve supplier payment discrepancies promptly.
• Track and manage Post-Dated Cheques (PDCs).
• Ensure compliance with company approval procedures and financial policies.

General Accounting

• Record daily accounting transactions and journal entries.
• Perform monthly bank reconciliations.
• Reconcile customer, supplier, and general ledger accounts.
• Assist with month-end and year-end closing activities.
• Maintain accurate accounting records and supporting documentation.
• Ensure all financial transactions are properly recorded in the ERP system.
• Support internal and external audits by maintaining audit-ready documentation.
• Assist in VAT documentation and ensure compliance with UAE VAT regulations.
• Prepare financial reports and schedules as required by management.

Inventory & ERP Management

• Maintain accurate inventory accounting records.
• Perform inventory reconciliations and stock verification.
• Monitor inventory transactions within the ERP system.
• Ensure accurate and timely updates in Odoo ERP (or equivalent ERP system).
• Support inventory reporting and cost tracking.
• Maintain the integrity and accuracy of accounting data within the ERP system.

Key Responsibilities:

1. Customer Follow-Up:
   • Follow up on quotations to ensure clients have received and reviewed them
   • Address any inquiries or feedback from clients to facilitate smoother communication and deal closure
2. Coordination:
   • Serve as a liaison between management and potential clients to schedule and coordinate meetings
   • Organize and update meeting schedules, ensuring timely follow-ups and preparation for management
3. Boutique Invitations:

• • Personally invite potential clients to visit our elevator boutique
  • Arrange personalized tours or presentations to enhance the customer experience

4. Content Creation:.

• • Assist in developing engaging content in collaboration with the marketing team

5.Customer Relationship Management:

• • Build strong relationships with clients to ensure long-term engagement and satisfaction
  • Maintain a database of client interactions and ensure regular updates for management

6. Communication:

• Draft and send professional emails and correspondence in both Arabic and English
• Maintain a high standard of typing and written communication in both languages

7. Market Insights:

• • Provide feedback on customer preferences and market trends to inform business strategies

8. showroom Organization

• In charge of the organization of the boutique and arranging cleaning company vists

Inquiry Intake & Translation

• Receive inquiries from the sales team (new supply, modernization, service, car lifts, turntables) with client requirements, specifications, and site conditions.
• Clarify incomplete or ambiguous requirements with the salesperson before proceeding to the factory
• Translate client requirements into a structured technical inquiry (capacity, speed, travel, stops, cabin finish, code/standard requirements g. EN 81-20, shaft/pit/headroom dimensions) suitable for factory submission.

Factory Coordination

• Submit technical inquiries to the relevant factory and track them to completion
• Follow up proactively on outstanding factory quotations to protect turnaround time.
• Review factory technical quotations for completeness, code compliance, and alignment with the original client requirement; query the factory directly where discrepancies exist.
• Escalate factory delays, non-responses, or technical disputes to the BDM

Costing, Pricing & Quotation Build

• Apply the company pricing engine to calculate landed cost, installation cost (Inovas rate where applicable), overheads, and margin.
• Determine final sale price in line with approved pricing guidelines and margin targets; flag any exception pricing to the BDM for approval.
• Build the final client-facing quotation on Lift Mart’s standard branded template, ensuring technical, commercial, and terms sections are complete and consistent.
• Maintain version control on quotation revisions (e.g. 1, Rev.2…) and ensure the sales team always quotes from the latest approved version.

System & Reporting

• Log every inquiry, factory quotation, and final quotation in Odoo (CRM / Estimation) as the single source of truth – no offline-only quotation records.
• Keep quotation status, revision history, and pricing data current and auditable in Odoo
• Provide visibility to the BDM on open, pending, and overdue quotations

KEY PERFORMANCE INDICATORS (KPIS)

• Quotation turnaround time – from inquiry receipt to final quotation issued (primary KPI).
• Win rate – proportion of issued quotations converted to signed contracts
• Quotation volume – number of quotations processed per period, in line with sales team capacity
• Costing accuracy – variance between quoted margin and actual project margin realized
• Odoo data completeness – percentage of inquiries and quotations fully logged and current in the system

1. Installation & Assembly
   • Install car lift systems according to manufacturer specifications and approved
   • Assemble mechanical, electrical, hydraulic, and structural
   • Install columns, platforms, cables, hydraulic systems, motors, control panels, and safety devices.
   • Ensure proper alignment, leveling, and fixing of all
   • Conduct testing and commissioning after

2. Maintenance & Servicing
   • Perform preventive and corrective maintenance of car
   • Inspect mechanical, electrical, and hydraulic components
   • Lubricate moving parts and replace worn or damaged
   • Check cables, chains, pulleys, cylinders, pumps, motors, sensors, and safety
   • Attend breakdowns and troubleshoot faults

3. Troubleshooting & Repair
   • Diagnose mechanical, electrical, and hydraulic
   • Identify the root cause of equipment
   • Repair or replace defective
   • Carry out functional testing after repairs to ensure safe

4. Safety & Quality
   • Follow all company safety procedures and approved work
   • Use appropriate PPE and ensure the work area is safe and properly
   • Ensure car lifts operate within required safety standards and manufacturer
   • Report any unsafe conditions, defects, or major technical issues to the
   • Maintain good workmanship and ensure installations meet quality

5. Documentation & Reporting
   • Complete daily service and maintenance
   • Record breakdowns, repairs, replacement parts, and maintenance
   • Submit inspection and testing reports to the
   • Maintain proper records of equipment condition and recurring

6. Customer & Team Coordination

• Coordinate with supervisors, engineers, electricians, and other
• Communicate professionally with customers when attending service
• Explain basic operational or maintenance requirements to customers when
• Follow the assigned work schedule and complete jobs within the given

We are looking for an experienced Service Sales professional responsible for developing new business and increasing sales of elevator and escalator maintenance, repair, modernization, and upgrade services. The role involves generating leads, visiting customer sites, preparing quotations, managing customer relationships, negotiating and closing contracts, and achieving assigned sales and revenue targets while coordinating closely with technical and operations teams.